About these terms
These terms apply when you buy from Max Products. By placing an order you agree to them. They don't take away any rights you have under the Consumer Protection Act (CPA) or the Electronic Communications and Transactions Act (ECTA).
Who you are buying from
Cape Automotive Products trading as Max Products
Physical address: 22 Alternator Business Park, Alternator Avenue, Montague Gardens, Cape Town, Western Cape, 7441
Email: info@maxproducts.co.za
Phone: 021 555 4760
Prices and payment
Prices are in South African rand. Delivery costs are shown before you pay.
- Card and instant EFT payments are processed securely by PayFast. We never see your card details.
- Bank transfer (EFT): we hold your items for 3 days while we wait for your payment.
Your order
Your order is confirmed when payment is received. If an item turns out to be unavailable or wrongly priced, we'll contact you and refund anything you paid for it.
Delivery
We deliver within South Africa. Delivery times and costs are shown at checkout and in our delivery information. Ownership and risk pass to you on delivery.
Changing your mind (cooling-off)
Under ECTA section 44 you may cancel an online order, without a reason, within 7 days of receiving the goods. Return them unused and in their original packaging. You pay only the direct cost of returning them, and we refund you within 30 days. See returns and refunds.
Faulty goods
Under the CPA (section 56) you may return a faulty item within 6 months of delivery, and we will repair it, replace it or refund you, as you choose.
Product warranty
All chemical products carry a three-month warranty from the date of purchase. Electronic products carry the warranty provided by their supplier. If goods turn out to be unavailable after you have paid, we will refund you in full within 30 days.
Using our products safely
Please use all products according to their labels and safety data sheets. You use the products you buy at your own risk, and you indemnify Max Products against loss, injury or damage arising from their use, except where the law says otherwise.
Complaints
Please email info@maxproducts.co.za with your order number first; we'll do our best to sort things out quickly. You may also contact the Consumer Goods and Services Ombud (cgso.org.za).
Using this website
By using www.maxproducts.co.za you agree to these terms. You may not copy or distribute content from this website for marketing or commercial purposes without our written consent. All agreements, notices and other communications we send you electronically satisfy any legal requirement that they be in writing.
Copyright and intellectual property
All content on this website, including text, images and product information, belongs to Max Products or its suppliers and is protected by South African and international copyright law. We may change the website, its content and the products we offer at any time without notice.
Limitation of liability
The website and its content are provided "as is" and may contain inaccuracies or typing errors. To the extent the law allows, neither Max Products nor its directors, employees or affiliates are liable for any direct, indirect or consequential damages arising from the use of, or inability to use, this website.
Your security
Card details are never stored by us. We are not liable for security breaches on your own device caused by viruses, malware or spyware.
The legal part
South African law governs these terms. We may update them from time to time; the version on this page when you ordered applies to your order.
These terms are governed by the laws of the Republic of South Africa and you consent to the jurisdiction of the Western Cape High Court. If any part of these terms is found to be invalid, the rest remains in force.

